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Disclaimer

1. Our commerce activities are regulated by Regulation No. 207 of the Cabinet "Regulations Regarding Distance Contracts".

2. We respect the existing legislation on consumer protection. All goods are provided with warranty in accordance with the national law and regulations of Latvia. If you find some faults in goods or you feel that received not what you expected you can return items back within two weeks. You may get other things (the same or similar at your choice) or get your payment back. In any case you have to contact us by phone +371 67500360 or e-mail: shop@neo.lv and to agree on the goods return process. Then you need to return received items to our office at Daugavgrīvas street 45, Riga, having the goods purchase documents.

3. Mutual obligations between us and the customers are governed by these general conditions. By using the website the customer agrees to the terms of use. We reserve the right to change the general conditions.

4. When placing an order, you confirm that you have read our Terms and Conditions and agree that your personal details are required to facilitate your purchasing process. Your personal details are used to fullfil your orders and product deliveries in accordance with the legislation of Latvia. Personal information will not be disclosed to any third party. Neoshop.lv do not store any copies of the purchase agreements.

5. All prices are in EUR and include VAT.

6. Payment options are in EUR.

7. We reserve the right to alter the prices. Prices clicked on by the customers while shopping are valid current prices. The values of VAT and delivery costs are shown in the shopping cart, before the customer completes the order.

8. Prices and products in our supply store  are subject to change without notice.

9. The Goods prices, descriptions and pictures are for your referrence only. Specifications and prices can be changed according to the manufacturer`s for certain changes.

10. Any information republication without reference to Neoshop.lv strictly prohibited.

11. Terms and conditions are bound to any Neoshop.lv user and are effective in carrying out orders in any way – online ordering, by phone, fax or e-mail.