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Shopping hints

Shopping hints

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How to find the right gift?
To select an item that you would like to buy, use a text input field "search" by entering the product name or part of it, or browse through our 3 main product categories "Coins", "Accessories for collectors” and "Gifts", that is divided into several sub-categories according to the gift themes and occasions. If you are a new visitor, we strongly encourage you to browse the site a little before you begin shopping.

How to order?
1. Ordering online
Is recommended, as these you will have the opportunity to add/remove to your shopping cart one or more goods, to follow up the progress of your order processing and to view the purchase history.
When by either browsing or searching you find an item you want to order, simply adjust the item quantity and click the "Add to Cart" button. When you click Add to Cart, you will go to the Shopping Cart view, which will now show that item, along with any other items you may previously have added. To shop more, just click the "Continue Shopping" button.
When you have added all of the items you want to order, click "Proceed to checkout" and you will go to the "Check Out Log-In" area. Then you will be asked to complete your order process with billing, shipping, and payment information.
When you have verified that your entries are correct, click the "Place order" button. If the confirmation page appears on the site after you place your order, then your order has been received by us. You will also receive a confirmation e-mail after placing your order online with us.
! Online order process is divided into 6 steps easy to follow, but if you have any confusion or you feel something is not working as wished, please call our customer service at +371 67500360 and we`ll help you!

2. Ordering by Phone (+371) 6 7464999 or (+371) 25738655 or Skype from Monday to Friday 9:00 am to 6:00 pm

3. Ordering by Fax (+371) 6 7500361 or e-mail: shop@neo.lv

In carrying out orders by phone, fax or e-mail, please specify the item you are interested, the price, the desired delivery time and correct delivery address, as well your name and phone number.
! Your order will be registered and processed by our sales representatives on weekdays from 9.00 am till 6.00 pm. Following receipt of the order we will contact you to confirm the order and to agree on payment and delivery details.

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